FAQs
Where should I start?
Browse by product category, then review the ingredients, available options and directions for each formula.
How should I store my products?
Follow the storage instructions on each package. Super Human Synbiotic should be kept refrigerated or frozen, as described on its product page. Storage requirements vary across the collection.
Where can I find ingredients and directions?
Product pages include ingredient and use information. Check your current package label before use. Contact us if the website and your label differ.
What is included in a bundle?
Each bundle page lists its included products and links to their individual details. Review each formula separately before choosing a bundle.
How can I ask about an order or product?
Contact our team. For an order question, include your order number. For an ingredient or batch question, include the product name and lot number if available.
Where can I find the return policy?
Read our Return & Refund Policy before ordering.
When will my order ship?
We normally prepare orders for dispatch within 3–5 business days. This is preparation time before handoff to the shipping carrier; carrier transit time is additional. If you need an order by a particular date, contact us before ordering.
Can I enquire about wholesale?
Yes. Use our wholesale enquiry form to tell us about your business, products of interest and estimated quantities. Pricing and terms are discussed individually.